Start Your Journey with ICS--Enroll Today!



Regular price
Sale price
Regular price
Sold out
Unit price

Course Description

Enhance your personal and professional learning agenda and welcome the challenges of supervision. In this course, you will learn about the roles and responsibilities of supervisors. The course builds from a foundation of fundamental skills through a pyramid of understanding the expanded scope of responsibilities for first-time, first-line supervisors through the chairman of the board in private, service, or public organizations.

Course Outcomes

At the end of this course, students will be able to:

  • Analyze the competencies and skills needed to be an effective supervisor
  • Explain contemporary workplace considerations with respect to a supervisory role
  • Plan strategically using goal-setting and organizing skills
  • Recommend a staffing, recruiting, and retention strategy
  • Recommend a control process strategy
  • Propose a decision-making strategy
  • Explain motivational leadership in the context of today's workforce
  • Use effective communication strategies
  • Propose group- and-team-building skills
  • Analyze the performance appraisal process
  • Recommend strategies to improve workplace health and safety
  • Analyze factors that impact change management
  • Propose conflict resolution strategies
  • Analyze the supervisor's role in the collective bargaining processes

Course Materials

Supervision Today! Book Cover
Title: Supervision Today!
Edition: 8
Author: Robbins, DeCenzo, and Wolter
ISBN: 9780133884869